How the WhatsAppAI Agent Works
ConvoAgent is an AI agent that runs on your WhatsApp Business number. It answers customers, books appointments, and qualifies leads in Arabic, Urdu, and English — and hands off to your team when it counts.
What Your AgentCan Do
Answers Customers 24/7
Replies instantly to questions about pricing, availability, location, hours, and services — day or night, in under three seconds.
- Trained on your business
- Handles follow-up questions
- Never leaves a message unread
Books Appointments
Offers open slots, confirms bookings, and sends reminders — writing straight into your calendar or booking system.
- Real-time slot availability
- Confirmations & reminders
- Reschedule and cancel in chat
Qualifies & Captures Leads
Asks the right questions, scores the lead, and drops it into your CRM with a full transcript so your team follows up warm.
- Custom qualifying questions
- Automatic CRM entry
- Hot-lead alerts to your team
Escalates When It Matters
Knows its limits. Complex or sensitive conversations are handed to a human with the full context attached.
- Rule-based handoff
- Full conversation context
- Working-hours routing
Works in 3 Languages
Understands and replies in Arabic, Urdu, and English — matching whichever language the customer writes in.
- Automatic language detection
- Natural, on-brand tone
- Mixed-language chats
Reports Every Month
A monthly summary of conversations handled, resolution rate, response time, and leads captured — plus tuning based on what it shows.
- Conversation analytics
- Resolution & response metrics
- Ongoing optimisation
Live in7 Business Days
Discovery Call
We learn your business — services, pricing, hours, FAQs, and how you want leads handled. About 45 minutes.
Build & Train
We set up your WhatsApp Business account, build the conversation flows, and train the agent on your content and tools.
Test & Approve
You test the agent on real questions, we tune the answers and tone, and you sign off before it goes live.
Go Live & Optimise
The agent goes live on your number within 7 business days. We monitor, report monthly, and keep improving it.
Connects to Your Tools
Don't see yours? If it has an API, we can connect it.
$300 setup, then from$20 / month
One-time setup builds and launches your agent. Then pick a monthly plan by conversation volume — 1,000 conversations on Starter up to 12,000 on Scale, with extra conversations at $0.02 each.